# Subscription *Terms* Last updated · September 24, 2026 · Applies to Perthro Pro, Perthro Hero and Perthro Founder > **The short version.** Perthro is free, and everything you need to track and review your games stays free. Pro and Hero are optional monthly or yearly subscriptions that add extras. Apple bills them to your Apple ID, they renew automatically until you cancel, and cancelling is done through Apple. If you stop paying, you keep everything you've logged; only the extras switch off. Refunds are handled by Apple. ## 1. About these terms {#about} These Subscription Terms explain how paid plans work in Perthro, the app operated by **Rune Art ltd.** ("we", "us"). They form part of our [Terms of Service](/terms). Where the two differ on anything to do with paid plans, these Subscription Terms apply. Purchases are made through the Apple App Store, so Apple's [Media Services Terms and Conditions](https://www.apple.com/legal/internet-services/itunes/) also apply to every payment. Apple, not us, takes the payment, handles cancellations and decides refunds. ## 2. What's free {#whats-free} The core of Perthro is free for everyone, with no time limit and no caps: - logging games, ratings and reviews, with no limit - lists, with no limit - connecting Steam, Xbox and PlayStation, as many accounts as you like - your feed, following people, comments, likes and notifications - importing a CSV and exporting your library, and downloading a full copy of your data - XP, levels, streaks and challenges - the full named colour palette The free version shows ads in places such as the Feed, Search and game pages (see [how ads use your data](/privacy#ads)). We won't move a feature that is free today behind a paywall for people already using it without telling you first, as described in section 13. ## 3. The plans {#plans} ### 3.1 Perthro Pro Pro is available monthly or yearly and adds: - **No ads** anywhere in the app - **Advanced backlog filters** - **The Pro stats pack** - **Home Screen and Lock Screen widgets:** release countdown, Now Playing and streak - **A custom colour picker** for any accent colour, beyond the named palette ### 3.2 Perthro Hero Hero is available monthly or yearly. It includes everything in Pro, plus: - **A Hero badge** on your profile - **A custom profile font** for your display name - **An animated GIF avatar** - **Alternate app icons** ### 3.3 Perthro Founder (lifetime) From time to time we offer **Perthro Founder**, a one-time purchase that unlocks everything in Hero with no renewal. It is only sold for a limited time, and we may stop offering it at any point. "Lifetime" means for as long as we operate Perthro; it is not a promise to run the service forever (see section 12). Buying Founder **does not cancel a Pro or Hero subscription you already have.** That subscription keeps renewing until you cancel it with Apple, so cancel it yourself if you no longer want it. ### 3.4 Who a plan belongs to A plan belongs to the Perthro account you were signed in to when you bought it, and to the Apple ID that paid for it. It can't be moved to another Perthro account, sold or transferred. Apple **Family Sharing is not available** for Perthro plans: each person needs their own. ## 4. Prices, taxes and currency {#pricing} The price of each plan is shown in the app, in your local currency, before you confirm the purchase. Prices vary by country and can differ from prices shown elsewhere. Apple sets the currency and collects any sales tax, VAT or GST that applies, and payment is charged to your Apple ID when you confirm the purchase (or when a free trial ends). ## 5. Free trial {#trial} Pro Yearly may come with a **7-day free trial** for people who haven't had one before. Apple decides who is eligible, and it's generally one introductory offer per Apple ID. If the trial is offered, the app shows it on the purchase screen. You won't be charged during the trial. **Unless you cancel at least 24 hours before the trial ends, it turns into a paid Pro Yearly subscription** and your Apple ID is charged the yearly price. If you cancel during the trial, you keep Pro until the trial ends. ## 6. Automatic renewal {#renewal} Monthly and yearly plans **renew automatically** at the end of each period, at the price then in effect, until you cancel. To avoid the next charge, cancel at least **24 hours before the current period ends**; Apple may charge the renewal within the 24 hours before the period ends. Apple emails you a receipt for each charge. If a renewal payment fails, Apple retries it and may give you a billing grace period. Your plan stays active while Apple's grace period lasts. If the payment still can't be taken, your account returns to the free version. ## 7. Changing plans {#changing} Pro and Hero are in one subscription group, so you can only have one of them at a time. Switch plans from **Settings → Manage subscription** in Perthro or from your Apple ID subscriptions. Apple handles the timing: - **Upgrading** (for example, from Pro to Hero) takes effect straight away, and Apple credits the unused part of your old plan. - **Downgrading, or switching between monthly and yearly** at the same level, usually takes effect at your next renewal date. ## 8. How to cancel {#cancel} Only Apple can cancel a subscription; we can't do it for you. You can cancel in any of these ways: 1. In Perthro, go to **Settings → Manage subscription**, or tap the membership card at the top of Settings. 1. On your iPhone, open **Settings**, tap your name, then **Subscriptions → Perthro**. 1. From a computer, visit [apps.apple.com/account/subscriptions](https://apps.apple.com/account/subscriptions). After you cancel, your plan stays active until the end of the period you've paid for, then your account returns to the free version. **Deleting your Perthro account, or deleting the app, doesn't cancel your subscription**, so cancel with Apple first. ## 9. Refunds {#refunds} Apple processes all payments, so **refund requests go to Apple**, at [reportaproblem.apple.com](https://reportaproblem.apple.com), and Apple decides them under its own policies. We can't issue refunds ourselves. If something looks wrong, such as a double charge, email [support@perthro.io](mailto:support@perthro.io?subject=Billing) and we'll help you take it to Apple. **If you live in the EU, the EEA or the UK,** Apple, as the seller, lets you cancel a purchase within 14 days of receiving your receipt, without giving a reason, under its [Media Services Terms](https://www.apple.com/legal/internet-services/itunes/). Ask Apple for this at [reportaproblem.apple.com](https://reportaproblem.apple.com). This doesn't limit any other rights you have under consumer-protection law. If we shut down Perthro, or permanently remove the main features of a plan while you're still in a period you've paid for, see sections 12 and 13. ## 10. Restoring purchases {#restore} If you've paid but Perthro doesn't show your plan (for example, on a new device), tap the membership card at the top of Settings, then **Restore purchases**, while signed in to the Apple ID you paid with. We check every purchase with Apple before unlocking a plan, and Apple's record is what counts. ## 11. When a plan ends {#ending} When a plan ends, whether because you cancelled, a payment failed or Apple issued a refund, your account returns to the free version. **Nothing you've logged or written is deleted.** Your logs, reviews, lists, library and connected accounts stay exactly as they are. What stops is the paid extras: ads return, widgets lock, and your custom colour, profile font, animated avatar, badge and alternate icon go back to the standard versions. They come back if you subscribe again. If we suspend or close your account for breaking our [Terms of Service](/terms), your paid plan isn't cancelled automatically, because Apple manages it: cancel it in your Apple ID settings. Refunds are decided by Apple. ## 12. If Perthro changes or shuts down {#shutdown} Perthro is a service we run, so it can change. If we ever close Perthro for good, we will: - give at least **30 days' notice** in the app and by email; - stop renewals and new sales before the closure date; - keep "Download my data" available until closure, so you can take a full copy of your data with you; and - for anyone still in a period they've paid for, help you get a pro-rated refund through Apple. Where Apple won't provide one and the law requires a refund, we'll provide it ourselves. The Founder purchase ends if Perthro closes. ## 13. Changes to plans and prices {#changes} We keep improving the paid plans. We may add features at any time. We only change or remove a feature of a plan for a good reason, for example because it depends on a service that has stopped, it's rarely used, or keeping it would break the law or put security at risk. - **Notice.** If a change makes a plan you're paying for noticeably worse, we'll email you and show a notice in the app at least **30 days** before it takes effect. The notice will explain what's changing and when. - **Your choice.** You can cancel before the change takes effect, or within 30 days after. If you're part-way through a period you've paid for, we'll help you get a pro-rated refund from Apple for the rest of it. Where Apple won't provide one and the law requires a refund, we'll provide it ourselves. - **Free features.** We won't move a feature that's free today behind a paywall for people already using it without the same notice. If we raise the price of a subscription you already have, Apple tells you before the new price applies. Where the law or Apple's rules require it, you'll be asked to agree; if you don't agree, the subscription ends when the current period ends. New prices never apply to a period you've already paid for. ## 14. Contact {#contact} For questions about plans or billing, email [support@perthro.io](mailto:support@perthro.io?subject=Perthro%20membership). For refunds, go to Apple at [reportaproblem.apple.com](https://reportaproblem.apple.com).